2026's Key themes
Meeting customer needs
- Customer acquisition in the age of AI
- Next-gen conversational agents
- Supporting financial wellbeing
- Youth banking for the next generation
AI-powered operations
- Building agentic workflows and intelligent operations
- AI-powered software and product development
- The EU AI Act: the key implications
Transforming Nordic payments
- Securing Nordic payments sovereignty
- Interoperability in the European wallet market
- Cross-border harmonisation
Risk, cybersecurity and financial crime
- Developing real-time information sharing
- Regulatory change: AMLR and PSD3
- Navigating vendor risk and digital dependency
Digital identity
- WeBuild: the latest on the large-scale pilot
- Strengthening cross-border identity-matching
- The commercial opportunities of EUDI wallets
The lending landscape
- The future of distribution models
- Digitising the lending journey
- Enhancing SME financing
Business banking
- Premium API innovation
- Streamlining SME banking experiences
- Strengthening corporate treasury services
Stablecoins and digital currencies
- The digital euro pilots
- Qivalis: the euro-denominated stablecoin
- Charting the future of digital money