PANEL DISCUSSION
The future of payments in a convenience-driven era
In this discussion, we explore how to build digital trust with customers in the instant payments process.
The panel discusses:
- Frictionless, instant, invisible: defining ‘convenience’ in payments
- A permanent shift to digital channels: digging into customer behaviours in the new normal
- Balancing safety and convenience: what are the key threats to consider and how can they be mitigated?
- A spotlight on instant payments and instant fraud: how can customers be protected?
- Enabling security without friction: what role could PSD2 play moving forward?
- Looking ahead: achieving seamless and secure payments in the platform ecosystem
Hear from our expert panel:
Lee McNabb, Head of Payments, Strategy, NatWest
Fiona Bradshaw, Head of Innovation – Global Payments, HSBC
Magnus Lageson, Lead Product Owner, Swish
Andy Renshaw, VP, Banking Solutions, Feedzai
Produced in partnership with:
