Insurance Innovators TV Webinars


The future of payments in a convenience-driven era

In this discussion, we explore how to build digital trust with customers in the instant payments process. 

The panel discusses:

  • Frictionless, instant, invisible: defining ‘convenience’ in payments
  • A permanent shift to digital channels: digging into customer behaviours in the new normal
  • Balancing safety and convenience: what are the key threats to consider and how can they be mitigated?
  • A spotlight on instant payments and instant fraud: how can customers be protected?
  • Enabling security without friction: what role could PSD2 play moving forward?
  • Looking ahead: achieving seamless and secure payments in the platform ecosystem

Hear from our expert panel:

Lee McNabb, Head of Payments, Strategy, NatWest

Fiona Bradshaw, Head of Innovation – Global Payments, HSBC

Magnus Lageson, Lead Product Owner, Swish

Andy Renshaw, VP, Banking Solutions, Feedzai

Produced in partnership with:

Feedzai logo

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