Agenda

Explore our agenda, and stay ahead of the curve with insights from banking industry leaders and innovators.

Session one: building a digital-first bank

09.15 - 09.20

Chair's opening remarks

Juliette Foster

Owner

Magnus Communications

09.20 - 09.40

Keynote address

Redefining the customer experience in modern banking

Dontá Wilson

Chief Consumer and Small Business Banking Officer

Truist

09.40 - 10.00

Advisory

TBC

10.00 - 10.20

Fireside chat

Building a digital bank from scratch: the lessons learned

• Understanding the commercial imperative of modernization: why build a fully digital bank?
• Designing your digital bank: how should banks assess which features and functionalities to incorporate?
• Delivering seamless digital experiences: what pitfalls should banks avoid in their digital platforms?
• Building for continuous innovation: how can banks ensure their digital bank is adaptable and scalable?

Ignacio Sarquis

Chief Information Officer

Santander

10.20 - 10.50

Leaders' Forum

Keeping ahead in an evolving market: the strategic priorities for 2026

• Redefining customer engagement: how can banks acquire, retain, and add value for retail customers?
• Enhancing corporate client experiences: how can banks keep pace with the ‘consumerization’ of business banking?
• Open banking, BaaS and embedded finance: how should banks explore new API-driven revenue models?
• Tariffs, sanctions and geopolitical tensions: how can banks navigate the challenges of a de-globalising world?
• Optimizing operations: what innovative technologies should banks be looking to employ?
• Digital transformation: how should banks determine their modernization priorities and where to invest?
• Navigating a consolidating market: how should regional and larger banks adapt their business strategies?
• An evolving digital ecosystem: how can banks drive sustainable growth through Fintech partnerships?

Ryan Gatti

Senior Vice President of Innovation and Corporate Strategy

Citizens Bank

Steve Bugg

President and Chief Executive Officer

Great Lakes Credit Union

Stage 1 - Digital Banking CX

11.25 - 11.55

Panel discussion

Digital self-service banking: making the leap to empower customers

Jamie Heidrich

Senior Digital Product & Channel Manager

Fifth Third Bank

Manish Baheti

Director, CBB Payments, Consumer and Business Banking

Santander

11.55 - 12.15

Advisory

TBC

12.15 - 12.35

Keynote address

AI and the omnichannel customer experience

Jo Jagadish

Executive Vice President, Head of US Digital Banking and Contact Centers

TD Bank

12.35 - 13.05

Panel discussion

Creating a truly omnichannel customer experience

. The omnichannel necessity: why should banks prioritize omnichannel services today?
. Creating a customer journey map: how can banks identify and understand friction points?
· Prioritizing initiatives: how can banks decide the right channels to focus on for their customer base?
. Empowering choice: how can banks enable customer channel choice throughout their journeys?
. Mobile banking: what pain points still need to be overcome in mobile channels?
. Channel switching: how can banks ensure frictionless switching for the customer?
. Becoming phygital: how can banks effectively connect online and offline customer journeys?
. The human touch: what value can in-branch and human touchpoints bring in today’s digital world?
. From Gen Alpha to retirees: optimizing channel experiences for all demographics

Manish Baheti

Director, CBB Payments, Consumer and Business Banking

Santander

Pam Hymel

Director of Digital Strategy, SVP

Hancock Whitney Bank

Stage 2 - Digital payments innovation

11.25 - 11.45

Fireside chat

Shaking up the cards landscape: assessing the impact of open payments

• The rise of real time: how are real-time payments set to accelerate open payment adoption?
• Lessons from Europe: what insights can banks gain on seizing the opportunity of open payments?
• Catering to merchants: how can banks meet merchant demand for open payments?
• Building open payment maturity: what are the technical challenges to overcome?
• Commercial strategy: how should banks include open payments alongside traditional product lines?

Kashif Siddiqui

Managing Director, Head of Innovation, Global Payment Solution

Bank of America

11.45 - 12.05

Advisory

TBC

12.05 - 12.20

Keynote address

FedNow and the future: evolving the real-time payments ecosystem

Ian Schweid

Vice President, Customer Relations

Federal Reserve Financial Services

12.20 - 12.40

Fireside chat

The future of digital wallet and P2P payments

• The wallet boom: how are consumer trends contributing to the growth of P2P payments?
• Assessing the value: how can wallets help banks to unlock new revenue and customer segments?
• Market competition: how is the opening of the Apple NFC impacting competition in the wallet space?
• Anticipating regulators concerns: what more needs to be done to ensure security in P2P transfers?
• How and why do digital wallet adoption rates vary across client segments?
• What more can banks do to encourage wallet adoption amongst merchants and customers?

Maida Dalmacio

Associate Vice President, Product Group Owner, Payments and Servicing

TD Bank

12.40 - 13.10

Panel discussion

Modernizing payment operations for digital payments

• Modernizing for digital: what new challenges do digital payments pose for legacy architecture?
• How is the rise of real-time payments set to increase the demand for modernization?
• Ensuring scalability: how can banks modernize to keep up with growing payment volumes?
• From wallets to open banking: how can banks keep pace with the growing diversity of payments?
• From digital issuance to integration: how can banks streamline their digital card services?
• From consolidating channels to a unified payments hub: what strategies should banks take?
• Corporate payments: how should banks modernize to enable digital payments for clients?
• Keeping the customer in mind: how should banks prioritize CX in their modernization journeys?

Juvin George

Product Management Director

USAA

Sean Murray

Chief Product Officer

Barclays

Jessica Carta

SVP/Senior Digital Product Director of Enterprise Payments Strategy

Citizens Bank

Prakash Chonkar

Senior Vice President, New Business Development & Relationship Management

East West Bank

Stage 3 - Counter fraud: emerging trends

11.25 - 11.45

Keynote address

Staying ahead of fraud risks and trends

Adam Ennamli

Chief Risk Officer

General Bank of Canada

11.45 - 12.05

Advisory

TBC

12.05 - 12.25

Fireside chat

Increasing efficiency in counter fraud

• Where can automation be leveraged across counter-fraud and dispute management?
• The commercial imperative: how far can automating processes improve cost efficiency?
• Overcoming errors: how far can automation improve the accuracy of dispute resolution?
• Balancing cost and CX: how can banks leverage automation while maintaining excellent experiences?
• How can banks embed compliance into automation and ensure adequate governance?

Xihua Sabrina Chen

Global Head of AML Customer Risk / Data Science Senior Lead

Citi

12.25 - 13.00

Panel discussion

Keeping pace with real-time payments fraud

• Assessing the trends: how are real-time payments set to pose new fraud challenges?
• The lessons from Europe: how have banks pioneered strategies for instant payment fraud?
• Verifying payee: how can data-driven verification give banks the edge over fraudsters?
• Leveraging enriched data: what role can data sources like ISO 20022 play in countering RTP fraud?
• Making counter fraud real-time: what technology should banks leverage to detect fraud at speed?
• Tackling APP fraud: how is RTP contributing to the rise of authorized payment scams?
• What role can behavioral analytics play in detecting social engineering-enabled APP fraud?
• Agile teams: how can banks ensure fraud teams can respond quickly at any time?

Kathryn Albright

Executive Vice President, Head of Global Payments & Deposits

Columbia Bank

Karolina Pawlak-Daracz

BSA/AML & Fraud Director

Byline Bank

Tiffany Patrick

Director

Citi

Stage 1 - Customer engagement and loyalty

14.10 - 14.25

Keynote address

Customer-driven banking: the future of personalized engagement

Sean Murray

Chief Product Officer

Barclays

14.25 - 14.45

Fireside chat

Loyalty and rewards: adding value for customers

• Fostering loyalty in a competitive landscape: what kinds of rewards are customers looking for?
• What can be learned from the most innovative loyalty programs on the market to date?
• Serving the segment of one: what more can banks do to tailor rewards to customers?
• Increasing ease of redemption: how can banks enhance the seamlessness of their loyalty programs?
• Expanding reward ecosystems: how should banks partner to enhance the diversity of offers?

Devon Elke

Senior Director, Product

RBC

Frida Leibowitz

Co-Founder

Debbie

14.45 - 15.05

Advisory

TBC

15.05 - 15.25

Fireside chat

Delivering personalized communications: strategies for success

• Navigating expectations: what level of personalized communication do customers expect?
• How can banks create relevant interactions that reflect the products and services customers want?
• How can banks enable customers to tailor communications to preferred channels?
• Real-time notifications: how can banks ensure customer communications are timely?
• Anticipating needs: how far are banks on the journey to meeting customers’ needs proactively?

Susanne Frame

Design Lead, Content

Scotiabank

Matthew Seagrim

Chief Digital and Marketing Officer

Meridian Credit Union

15.25 - 15.45

Fireside chat

Building data maturity for personalization

• Data maturity for what? What types of personalized services do banks want to unlock?
• A use-case driven approach: how can banks identify the level of data maturity they require?
• Assessing the foundations: how can banks gain a comprehensive view of their existing data quality?
• Structuring data: what steps can banks take to make unstructured data usable?
• Legacy data management: how can banks overcome siloes and streamline collection and storage?
• Event streaming: to what extent is this the key to enabling data analysis in real-time?
• Overcoming data latency: how can banks ensure that bottlenecks are effectively overcome?
• Creating a continuous 360 view of the customer: how can the challenges of data integration be overcome?
• Driving a data-first culture: how can banks ensure they bring teams with them on the journey to maturity?

Kelly Dearwester

Chief Data Officer

Old National Bank

Anju Gupta

Vice President, Data Science and Analytics

Northwestern Mutual

Stage 2 - Corporate payment innovation

14.10 - 14.25

Keynote address

Streamlining cross-border payments for corporates

Oksana Matviyenko

Director, Treasury and Payments, Cross-Border Solutions

Bank of Montreal

14.25 - 14.45

Fireside chat

Readying corporate clients for real-time payments

• Assessing corporate uptake: how does readiness for real-time vary across segments and sectors?
• 24/7 treasury: how is real-time set to pose new challenges for corporate treasurers?
• Enhancing cash management: how can banks pre-empt clients’ cash flow and liquidity challenges?
• Anticipating the fraud challenges of real-time payments: how can banks help clients prepare?
• What more can banks do to help clients prepare for an increasingly real-time landscape?

Bridgit Chayt

Executive Vice President, Head of Commercial Payments and Treasury Management

Fifth Third Bank

Jim Colassano

SVP of RTP Product Development

The Clearing House

14.45 - 15.05

Advisory

TBC

15.05 - 15.35

Panel discussion

Simplifying corporate payments and payouts

• Understanding the pain points: how do the needs and challenges differ across client segments?
• Receiving payment in real-time: what can banks do to increase the ease and speed of incoming payments?
• Consolidating paydigitments: how can banks simplify client payment channels and drive efficiency?
• X-border: what more can banks do to aid the ease of cross-border payments for clients?
• B2C payouts: how can banks increase the seamlessness of refunds, cashback and rewards?
• B2B payouts: how can banks help to streamline client payouts to suppliers or sub-merchants?
• Virtual cards: what role can virtual cards play in easing clients’ payroll and expense management?
• How can banks help clients automate reconciliation through seamless ERP integrations?
• Overcoming legacy: how can banks help clients transition to digital payment methods?
• What innovative types of corporate services can differentiate banks in today’s market?

Lizzie Pine

Executive Director, Head of CB Commercial Card

JP Morgan Chase & Co.

Bridgit Chayt

Executive Vice President, Head of Commercial Payments and Treasury Management

Fifth Third Bank

Stage 3 - KYC, identity and AI

14.10 - 14.25

Keynote address

Transforming onboarding and KYC for a digital-first world

Sadeque Ahmed

Executive Director, Product Management

JP Morgan Chase & Co.

14.25 - 14.45

Fireside chat

Building robust KYC and KYB practices

• Robust KYC: defining clear guidelines for identification, verification, and risk assessment
• From data management to risk modeling: overcoming the technical challenges
• Secure but seamless: how can banks ensure compliance without increasing unwanted friction?
• What emerging technologies should banks be leveraging to enhance KYC checks?
• Towards perpetual KYC: how can banks ensure a continuously updated understanding of the customer?

Raymond Olsen

Senior Vice President, Director of Enterprise Fraud Management

Wintrust

Shashank Saurabh

Head of Identity & Access

Scotiabank

14.45 - 15.05

Advisory

TBC

15.05 - 15.35

Panel discussion

Leveraging AI and advanced analytics for fraud detection

• Assessing the state of play: what are the limitations of existing rules-based counter-fraud?
• From flexibility to increased accuracy: what are the key advantages that AI tools bring?
• How can AI be used to recognize complex fraud patterns and anomalies in customer behavior?
• Countering emerging threats: how can AI help banks adapt to new fraud techniques?
• From reactive to proactive: how AI-powered analytics enable detection in real-time?
• Understanding the challenges of implementation: what lessons can be learned from pioneers in the industry?
• How can banks ensure AI/ML decisioning is transparent to build trust and facilitate human oversight?
• Complementing not replacing: how can banks effectively include AI alongside traditional tools?

Jo Davenport

Senior Vice President, Fraud Director

Third Coast Bank

Ankur Goel

Senior Vice President, Head of Consumer and Fraud Modeling

PNC Bank

Jatin Jaisinghani

Director, Enterprise Behaviour Modeling and Analytics

Discover Financial Services/Capital One

Stage 1 - Operational optimization

16.15 - 16.30

Keynote address

Reimagining traditional banking: transitioning to a product-centric organization

Ben Hoffman

Chief Strategy Officer & Head of Consumer Products

Fifth Third Bank

16.30 - 16.50

Fireside chat

Core banking modernization: defining a transformation strategy

• Why modernize core infrastructure? Keeping pace with digital and cloud-native challengers
• Defining the pain points: how do priorities and challenges vary from regional to larger players?
• From rip out and replace to incremental approaches: how should banks determine the right strategy?
• Defining a cloud strategy: what are the pros and cons of a hybrid or multi-cloud approach?
• The benefits of microservices: how should infrastructure be restructured in preparation for cloud migration?
• Minimizing the risks: how can banks put in place effective migration and change management strategies?

Yelena Shtykel

Director, Public Cloud - Head of Cloud Data

Citi

Jason Libasci

Enterprise Architecture Consultant

Bank of America

16.50 - 17.10

Advisory

TBC

17.10 - 17.40

Panel discussion

Ready for anything: digital operational resilience and cybersecurity today

• Cybersecurity risk today: how are the frequency and types of risks banks face evolving?
• Setting impact tolerances: how should banks assess the limits of their critical business activities?
• From internal incidents to third-party failure: what scenarios should banks be planning for?
• Ensuring resilience excellence: what innovative technologies should banks be leveraging?
• The global perspective: what can be learned from best practices from banks at home and abroad?
• Beyond the Sound Practices guidance: how can banks anticipate regulatory expectations?

Adam Ennamli

Chief Risk Officer

General Bank of Canada

Dante Jackson

Senior Vice President, Head of Security Resilience

Formerly Truist

17.40 - 18.10

Panel discussion

Operational optimization: enhancing agility and efficiency

• How are digital challengers and FinTech’s redefining expectations around agility?
• Agility at scale: how can mid-market and regional banks maintain agille as they grow?
• Building agile teams and DevOps practices: what can be learnt from best practices across industries?
• How can banks leverage cloud solutions to help build agile and scalable architectures?
• Driving efficiencies across the enterprise: where can banks identify the low hanging fruit?
• From customer support to counter fraud: where can AI and RPA help drive efficiencies?
• Empowering not replacing: how can emerging tech be used to enhance the human workforce?
• Ensuring value: how can banks effectively evidence ROI from operational investments?
• An eye on the horizon: how is blockchain set to transform bank operations of the future?

Seun Aiyese

President, Head of Retail Banking

Southern Bancorp

Elizabeth Osborne

Chief Operating Officer

Great Lakes Credit Union

Shreyans Sethia

Associate Vice President, Software Engineering, Technology Delivery

TD Bank

Aditya Sridhar,

Principal Value Engineer

Celonis

Stage 2 - Lending and credit risk strategy

16.15 - 16.30

Keynote address

Economic outlook and the consumer lending market

Jeffrey Korzenik

Chief Economist

Fifth Third Bank

16.30 - 16.50

Keynote address

TBC

16.50 - 17.10

Advisory

TBC

17.15 - 17.30

Fireside chat

Innovating in credit risk modelling

• Credit risk in a turbulent market: what are the key challenges of modeling risk today?
• Learning from innovators: what novel strategies are near-prime lenders employing?
• Enhancing model data: what alternative data sources can, and should, banks be leveraging?
• Emerging tech: what role can machine learning and AI play in enhancing credit risk assessments?
• Compliance challenges: how can banks effectively anticipate regulatory concerns regarding risk models?

Arsa Oemar

Director, Credit Model Risk

U.S. Bank

Sarvesh Baveja

Head of Risk and Data Science

Fundbox

17.30 - 18.00

Panel discussion

Driving innovation and efficiencies across the lending lifecycle

• The commercial imperative: why are identifying efficiencies a must in today’s market?
• Overcoming manual processes: how can banks identify the low-hanging fruit for automation?
• Optimising pricing models: what tools can lenders use to set dynamic and competitive prices?
• Loan applications: how can banks streamline and increase efficiency in the applications process?
• Credit assessment: how can lenders increase the accuracy of credit scoring models and assessments?
• Automating decisioning: what role can AI and emerging technology play in driving efficiency?
• Optimizing loan servicing and delinquency management: what tools should lenders be leveraging?
• From origination to collections: where are the greatest opportunities to drive efficiencies today?

Fred Campobasso

Chief Lending Officer

Great Lakes Credit Union

Jerry Reed

President & CEO

Member First Mortgage

Session five: the AI-enabled bank

09.30 - 09.35

Chair’s opening remarks

Juliette Foster

Owner

Magnus Communications

09.35 - 09.50

Keynote address

Navigating the AI opportunity in a highly regulated industry

09.50 - 10.10

Advisory

TBC

10.10 - 10.30

Fireside chat

Transforming marketing and customer engagement with AI

• GenAI for content development: how can AI be used intelligently to create impactful content at speed?
• Supercharging segmentation: how can banks leverage AI to hyper-personalise marketing campaigns?
• From sentiment analysis to predictive analytics: how can AI be used to optimize campaign performance?
• The role of the marketer in the age of AI: how should banks’ marketing teams adapt to the new possibilities?

Cenk Bulbul

Chief Marketing Officer

Santander

10.30 - 11.00

Panel discussion

The AI-enabled bank: strategies for implementation and governance

• Ensuring business value: how can banks effectively evaluate where AI will add value for the enterprise?
• Mitigating risk: how can banks develop effective risk management frameworks for different AI use-cases?
• Ensuring model transparency and explainability: how can banks effectively anticipate regulators’ concerns?
• Overcoming bias in AI: what steps can banks take to ensure fairness in AI-powered decisioning?
• Remaining proactive: how should banks ensure continuous monitoring and auditing of their AI operations?
• Enhancing data management policies: how do data governance practices need to adapt for AI?
• Data-processing at speed: what technology and solutions should banks be looking to employ?
• Fostering an AI-enabled culture: how can banks train and boost staff confidence to use AI effectively?

Rafal Orlowski

Director of Data Science

Scotiabank

Melisa Albas

Director, Enterprise Insights

First West Credit Union

Carlos Kazuo Missao

Global Head of Innovation Solutions

GFT

Stage 1 - Open banking business models

11.45 - 12.00

Interview

Driving innovation in banking: what now, where next?

12.00 - 12.15

Case study

Seizing the open opportunities: lessons from Europe

Ana Climente

Head of Open Banking, Spain

BBVA

12.15 - 12.35

Advisory

TBC

12.35 - 13.05

Panel discussion

Open banking business models: readying for service expansion

• The competitive impact: how is the opening of data set to impact the competitive landscape?
• Proactive not reactive: what are the benefits of being an early mover in the open banking race?
• Lessons from Europe: how can banks replicate the success of business models abroad?
• From account aggregation to budgeting to BaaS: what new revenue models could be unlocked?
• Open payment models: how far will the rule support the growth of pay-by-bank propositions?
• Fostering loyalty: how can banks leverage open data to enhance customer engagement?
• Accessible APIs: where should banks invest to ensure ease of third-party integration?
• From mortgages to auto loans: what future opportunities could open banking unlock?

Philippe Daoust

Managing Director and Vice-President, Innovation

National Bank of Canada

Ana Climente

Head of Open Banking, Spain

BBVA

Anthony Burton

SVP, Head of Open Banking

Truist

Rene Schuurman

Director, CashPro Product Manager

Bank of America

Stage 2 - Business banking innovation

11.45 - 12.05

Fireside chat

Achieving seamless and secure corporate onboarding

• The demand for digital: how are expectations for seamless digital onboarding evolving?
• Grasping the complexity: what are the biggest hurdles to overcome in streamlining onboarding?
• Eliminating paper-based processes: how can the challenges to fully digital be overcome?
• From e-signatures to ID verification: what tools can banks harness to digitize onboarding?
• Seamless but secure: how can banks ensure robust KYB while reducing unwanted friction?

Kimberli Green

Vice President Business Services

America First Credit Union

Elaine Szeto

EVP, Chief Innovation Officer & Founder

Integro Bank

12.05 - 12.25

Advisory

TBC

12.25 - 13.00

Panel discussion

Enhancing digital banking for businesses: raising the bar

• What do clients want: how do digital banking needs differ across client segments?
• Achieving digital self-service for corporate clients: how can the barriers be overcome?
• From onboarding to account management: where is the low-hanging fruit for digitalization?
• User-friendly portals and dashboards: how can banks enhance ease in their digital design?
• Providing real-time cash flow visibility: how are innovative banks leading the way?
• Business insights: how should banks digitize their financial advisory and analysis services?
• Digitizing trade finance: what are the pain points and how can they be overcome?
• Balancing digital with the human touch: how can banks ensure they offer the best of both?
• Business banking excellence: what does the gold standard in digital business banking look like today?

Robin Stewart

Vice President and Head, Business Banking Headquarters Operations

BMO Financial Group

Andy Bregenzer

Co-Head of Commercial Banking

TD Bank

Stage 3 - Digital transformation workshop

11.45 - 12.00

Case study

Modernizing for members: a credit union transformation journey

Aanand Kapadia

Head of Digital Banking Product

Pentagon Federal Credit Union

12.00 - 12.20

Advisory

TBC

12.20 - 13.00

Group discussions

Session seven: Partnerships in the API economy

14.15 - 14.35

Fireside chat

Building FinTech in 2025: A VC playbook for smarter growth

Katie Palencsar

Founding Partner

Material Ventures

Ruth Foxe Blader

Founding Partner

Foxe Capital

14.35 - 14.50

Interview

Capital meets collaboration: aligning your banking and FinTech strategy

Mary Joseph

Senior Vice President, Strategic Investments

Citi

14.50 - 15.20

Panel discussion

BaaS business models: developing a winning proposition

• From new revenue streams to digital agility: what are the key advantages BaaS can bring?
• Identifying a market niche: how can banks create a BaaS proposition that differentiates them?
• Subscription-based or pay-per-use: how should banks decide the right business model?
• From quality APIs to a flexible architecture: how can banks ensure ease of integration?
• Pre-empting regulator concern: how can banks anticipate the challenges of third-party risk and compliance?
• The key considerations: what factors should banks consider before looking to embark on BaaS?

Jamie Donahue

President and Chief Digital Officer

BM Technologies, Inc.

Abraham Rojo

EVP, Chief Innovation Officer

Lincoln Savings Bank

Chris Ruppel

Chief Revenue Officer

Green Dot

15.20 - 15.40

Advisory

TBC

15.40 - 16.15

Panel discussion

Embedded finance: distribution strategy in the API economy

• The commercial potential: what new revenue streams can embedded finance unlock?
• Trading customer ownership for distribution reach: how should banks assess the trade-off?
• An embedded finance strategy: how do the key considerations differ between regional and larger banks?
• What types of embedded financial products and services are in growing demand?
• Embedding products in online marketplaces: how can banks identify the right channels and partners?
• Embedded lending: how can the hurdles around KYC and customer risk detection be overcome?
• From cumbersome APIs to data processing: what are the biggest technical hurdles to overcome?
• Becoming a marketplace orchestrator: what are the pros and cons of marketplace models for banks?

Stephen Bishop

Former President, OMBx, Baas expert

Agenda | MoneyLIVE North America

Timothy Holmes

Director, Embedded Payments Solutions

Silicon Valley Bank

Jonathan Sy

Executive Director, Head of Product Management, Embedded Banking

JP Morgan Chase & Co.

Session one: building a digital-first bank

09.15 - 09.20

Chair's opening remarks

Juliette Foster

Owner

Magnus Communications

09.20 - 09.40

Keynote address

Redefining the customer experience in modern banking

Dontá Wilson

Chief Consumer and Small Business Banking Officer

Truist

09.40 - 10.00

Advisory

TBC

10.00 - 10.20

Fireside chat

Building a digital bank from scratch: the lessons learned

Ignacio Sarquis

Chief Information Officer

Santander

10.20 - 10.50

Leaders' Forum

Keeping ahead in an evolving market: the strategic priorities for 2026

Ryan Gatti

Senior Vice President of Innovation and Corporate Strategy

Citizens Bank

Steve Bugg

President and Chief Executive Officer

Great Lakes Credit Union

Stage 1 - Digital Banking CX

11.25 - 11.55

Panel discussion

Digital self-service banking: making the leap to empower customers

Jamie Heidrich

Senior Digital Product & Channel Manager

Fifth Third Bank

Manish Baheti

Director, CBB Payments, Consumer and Business Banking

Santander

11.55 - 12.15

Advisory

TBC

12.15 - 12.35

Keynote address

AI and the omnichannel customer experience

Jo Jagadish

Executive Vice President, Head of US Digital Banking and Contact Centers

TD Bank

12.35 - 13.05

Panel discussion

Creating a truly omnichannel customer experience

Manish Baheti

Director, CBB Payments, Consumer and Business Banking

Santander

Pam Hymel

Director of Digital Strategy, SVP

Hancock Whitney Bank

Stage 2 - Digital payments innovation

11.25 - 11.45

Fireside chat

Shaking up the cards landscape: assessing the impact of open payments

Kashif Siddiqui

Managing Director, Head of Innovation, Global Payment Solution

Bank of America

11.45 - 12.05

Advisory

TBC

12.05 - 12.20

Keynote address

FedNow and the future: evolving the real-time payments ecosystem

Ian Schweid

Vice President, Customer Relations

Federal Reserve Financial Services

12.20 - 12.40

Fireside chat

The future of digital wallet and P2P payments

Maida Dalmacio

Associate Vice President, Product Group Owner, Payments and Servicing

TD Bank

12.40 - 13.10

Panel discussion

Modernizing payment operations for digital payments

Juvin George

Product Management Director

USAA

Sean Murray

Chief Product Officer

Barclays

Jessica Carta

SVP/Senior Digital Product Director of Enterprise Payments Strategy

Citizens Bank

Prakash Chonkar

Senior Vice President, New Business Development & Relationship Management

East West Bank

Stage 3 - Counter fraud: emerging trends

11.25 - 11.45

Keynote address

Staying ahead of fraud risks and trends

Adam Ennamli

Chief Risk Officer

General Bank of Canada

11.45 - 12.05

Advisory

TBC

12.05 - 12.25

Fireside chat

Increasing efficiency in counter fraud

Xihua Sabrina Chen

Global Head of AML Customer Risk / Data Science Senior Lead

Citi

12.25 - 13.00

Panel discussion

Keeping pace with real-time payments fraud

Kathryn Albright

Executive Vice President, Head of Global Payments & Deposits

Columbia Bank

Karolina Pawlak-Daracz

BSA/AML & Fraud Director

Byline Bank

Tiffany Patrick

Director

Citi

Stage 1 - Customer engagement and loyalty

14.10 - 14.25

Keynote address

Customer-driven banking: the future of personalized engagement

Sean Murray

Chief Product Officer

Barclays

14.25 - 14.45

Fireside chat

Loyalty and rewards: adding value for customers

Devon Elke

Senior Director, Product

RBC

Frida Leibowitz

Co-Founder

Debbie

14.45 - 15.05

Advisory

TBC

15.05 - 15.25

Fireside chat

Delivering personalized communications: strategies for success

Susanne Frame

Design Lead, Content

Scotiabank

Matthew Seagrim

Chief Digital and Marketing Officer

Meridian Credit Union

15.25 - 15.45

Fireside chat

Building data maturity for personalization

Kelly Dearwester

Chief Data Officer

Old National Bank

Anju Gupta

Vice President, Data Science and Analytics

Northwestern Mutual

Stage 2 - Corporate payment innovation

14.10 - 14.25

Keynote address

Streamlining cross-border payments for corporates

Oksana Matviyenko

Director, Treasury and Payments, Cross-Border Solutions

Bank of Montreal

14.25 - 14.45

Fireside chat

Readying corporate clients for real-time payments

Bridgit Chayt

Executive Vice President, Head of Commercial Payments and Treasury Management

Fifth Third Bank

Jim Colassano

SVP of RTP Product Development

The Clearing House

14.45 - 15.05

Advisory

TBC

15.05 - 15.35

Panel discussion

Simplifying corporate payments and payouts

Lizzie Pine

Executive Director, Head of CB Commercial Card

JP Morgan Chase & Co.

Bridgit Chayt

Executive Vice President, Head of Commercial Payments and Treasury Management

Fifth Third Bank

Stage 3 - KYC, identity and AI

14.10 - 14.25

Keynote address

Transforming onboarding and KYC for a digital-first world

Sadeque Ahmed

Executive Director, Product Management

JP Morgan Chase & Co.

14.25 - 14.45

Fireside chat

Building robust KYC and KYB practices

Raymond Olsen

Senior Vice President, Director of Enterprise Fraud Management

Wintrust

Shashank Saurabh

Head of Identity & Access

Scotiabank

14.45 - 15.05

Advisory

TBC

15.05 - 15.35

Panel discussion

Leveraging AI and advanced analytics for fraud detection

Jo Davenport

Senior Vice President, Fraud Director

Third Coast Bank

Ankur Goel

Senior Vice President, Head of Consumer and Fraud Modeling

PNC Bank

Jatin Jaisinghani

Director, Enterprise Behaviour Modeling and Analytics

Discover Financial Services/Capital One

Stage 1 - Operational optimization

16.15 - 16.30

Keynote address

Reimagining traditional banking: transitioning to a product-centric organization

Ben Hoffman

Chief Strategy Officer & Head of Consumer Products

Fifth Third Bank

16.30 - 16.50

Fireside chat

Core banking modernization: defining a transformation strategy

Yelena Shtykel

Director, Public Cloud - Head of Cloud Data

Citi

Jason Libasci

Enterprise Architecture Consultant

Bank of America

16.50 - 17.10

Advisory

TBC

17.10 - 17.40

Panel discussion

Ready for anything: digital operational resilience and cybersecurity today

Adam Ennamli

Chief Risk Officer

General Bank of Canada

Dante Jackson

Senior Vice President, Head of Security Resilience

Formerly Truist

17.40 - 18.10

Panel discussion

Operational optimization: enhancing agility and efficiency

Seun Aiyese

President, Head of Retail Banking

Southern Bancorp

Elizabeth Osborne

Chief Operating Officer

Great Lakes Credit Union

Shreyans Sethia

Associate Vice President, Software Engineering, Technology Delivery

TD Bank

Aditya Sridhar,

Principal Value Engineer

Celonis

Stage 2 - Lending and credit risk strategy

16.15 - 16.30

Keynote address

Economic outlook and the consumer lending market

Jeffrey Korzenik

Chief Economist

Fifth Third Bank

16.30 - 16.50

Keynote address

TBC

16.50 - 17.10

Advisory

TBC

17.15 - 17.30

Fireside chat

Innovating in credit risk modelling

Arsa Oemar

Director, Credit Model Risk

U.S. Bank

Sarvesh Baveja

Head of Risk and Data Science

Fundbox

17.30 - 18.00

Panel discussion

Driving innovation and efficiencies across the lending lifecycle

Fred Campobasso

Chief Lending Officer

Great Lakes Credit Union

Jerry Reed

President & CEO

Member First Mortgage

Session five: the AI-enabled bank

09.30 - 09.35

Chair’s opening remarks

Juliette Foster

Owner

Magnus Communications

09.35 - 09.50

Keynote address

Navigating the AI opportunity in a highly regulated industry

09.50 - 10.10

Advisory

TBC

10.10 - 10.30

Fireside chat

Transforming marketing and customer engagement with AI

Cenk Bulbul

Chief Marketing Officer

Santander

10.30 - 11.00

Panel discussion

The AI-enabled bank: strategies for implementation and governance

Rafal Orlowski

Director of Data Science

Scotiabank

Melisa Albas

Director, Enterprise Insights

First West Credit Union

Carlos Kazuo Missao

Global Head of Innovation Solutions

GFT

Stage 1 - Open banking business models

11.45 - 12.00

Interview

Driving innovation in banking: what now, where next?

12.00 - 12.15

Case study

Seizing the open opportunities: lessons from Europe

Ana Climente

Head of Open Banking, Spain

BBVA

12.15 - 12.35

Advisory

TBC

12.35 - 13.05

Panel discussion

Open banking business models: readying for service expansion

Philippe Daoust

Managing Director and Vice-President, Innovation

National Bank of Canada

Ana Climente

Head of Open Banking, Spain

BBVA

Anthony Burton

SVP, Head of Open Banking

Truist

Rene Schuurman

Director, CashPro Product Manager

Bank of America

Stage 2 - Business banking innovation

11.45 - 12.05

Fireside chat

Achieving seamless and secure corporate onboarding

Kimberli Green

Vice President Business Services

America First Credit Union

Elaine Szeto

EVP, Chief Innovation Officer & Founder

Integro Bank

12.05 - 12.25

Advisory

TBC

12.25 - 13.00

Panel discussion

Enhancing digital banking for businesses: raising the bar

Robin Stewart

Vice President and Head, Business Banking Headquarters Operations

BMO Financial Group

Andy Bregenzer

Co-Head of Commercial Banking

TD Bank

Stage 3 - Digital transformation workshop

11.45 - 12.00

Case study

Modernizing for members: a credit union transformation journey

Aanand Kapadia

Head of Digital Banking Product

Pentagon Federal Credit Union

12.00 - 12.20

Advisory

TBC

12.20 - 13.00

Group discussions

Session seven: Partnerships in the API economy

14.15 - 14.35

Fireside chat

Building FinTech in 2025: A VC playbook for smarter growth

Katie Palencsar

Founding Partner

Material Ventures

Ruth Foxe Blader

Founding Partner

Foxe Capital

14.35 - 14.50

Interview

Capital meets collaboration: aligning your banking and FinTech strategy

Mary Joseph

Senior Vice President, Strategic Investments

Citi

14.50 - 15.20

Panel discussion

BaaS business models: developing a winning proposition

Jamie Donahue

President and Chief Digital Officer

BM Technologies, Inc.

Abraham Rojo

EVP, Chief Innovation Officer

Lincoln Savings Bank

Chris Ruppel

Chief Revenue Officer

Green Dot

15.20 - 15.40

Advisory

TBC

15.40 - 16.15

Panel discussion

Embedded finance: distribution strategy in the API economy

Stephen Bishop

Former President, OMBx, Baas expert

Agenda | MoneyLIVE North America

Timothy Holmes

Director, Embedded Payments Solutions

Silicon Valley Bank

Jonathan Sy

Executive Director, Head of Product Management, Embedded Banking

JP Morgan Chase & Co.

Session one: building a digital-first bank

09.15 - 09.20

Chair's opening remarks

Juliette Foster

Owner

Magnus Communications

09.20 - 09.40

Keynote address

Redefining the customer experience in modern banking

Dontá Wilson

Chief Consumer and Small Business Banking Officer

Truist

09.40 - 10.00

Advisory

TBC

10.00 - 10.20

Fireside chat

Building a digital bank from scratch: the lessons learned

Ignacio Sarquis

Chief Information Officer

Santander

10.20 - 10.50

Leaders' Forum

Keeping ahead in an evolving market: the strategic priorities for 2026

Ryan Gatti

Senior Vice President of Innovation and Corporate Strategy

Citizens Bank

Steve Bugg

President and Chief Executive Officer

Great Lakes Credit Union

Stage 1 - Digital Banking CX

11.25 - 11.55

Panel discussion

Digital self-service banking: making the leap to empower customers

Jamie Heidrich

Senior Digital Product & Channel Manager

Fifth Third Bank

Manish Baheti

Director, CBB Payments, Consumer and Business Banking

Santander

11.55 - 12.15

Advisory

TBC

12.15 - 12.35

Keynote address

AI and the omnichannel customer experience

Jo Jagadish

Executive Vice President, Head of US Digital Banking and Contact Centers

TD Bank

12.35 - 13.05

Panel discussion

Creating a truly omnichannel customer experience

Manish Baheti

Director, CBB Payments, Consumer and Business Banking

Santander

Pam Hymel

Director of Digital Strategy, SVP

Hancock Whitney Bank

Stage 2 - Digital payments innovation

11.25 - 11.45

Fireside chat

Shaking up the cards landscape: assessing the impact of open payments

Kashif Siddiqui

Managing Director, Head of Innovation, Global Payment Solution

Bank of America

11.45 - 12.05

Advisory

TBC

12.05 - 12.20

Keynote address

FedNow and the future: evolving the real-time payments ecosystem

Ian Schweid

Vice President, Customer Relations

Federal Reserve Financial Services

12.20 - 12.40

Fireside chat

The future of digital wallet and P2P payments

Maida Dalmacio

Associate Vice President, Product Group Owner, Payments and Servicing

TD Bank

12.40 - 13.10

Panel discussion

Modernizing payment operations for digital payments

Juvin George

Product Management Director

USAA

Sean Murray

Chief Product Officer

Barclays

Jessica Carta

SVP/Senior Digital Product Director of Enterprise Payments Strategy

Citizens Bank

Prakash Chonkar

Senior Vice President, New Business Development & Relationship Management

East West Bank

Stage 3 - Counter fraud: emerging trends

11.25 - 11.45

Keynote address

Staying ahead of fraud risks and trends

Adam Ennamli

Chief Risk Officer

General Bank of Canada

11.45 - 12.05

Advisory

TBC

12.05 - 12.25

Fireside chat

Increasing efficiency in counter fraud

Xihua Sabrina Chen

Global Head of AML Customer Risk / Data Science Senior Lead

Citi

12.25 - 13.00

Panel discussion

Keeping pace with real-time payments fraud

Kathryn Albright

Executive Vice President, Head of Global Payments & Deposits

Columbia Bank

Karolina Pawlak-Daracz

BSA/AML & Fraud Director

Byline Bank

Tiffany Patrick

Director

Citi

Stage 1 - Customer engagement and loyalty

14.10 - 14.25

Keynote address

Customer-driven banking: the future of personalized engagement

Sean Murray

Chief Product Officer

Barclays

14.25 - 14.45

Fireside chat

Loyalty and rewards: adding value for customers

Devon Elke

Senior Director, Product

RBC

Frida Leibowitz

Co-Founder

Debbie

14.45 - 15.05

Advisory

TBC

15.05 - 15.25

Fireside chat

Delivering personalized communications: strategies for success

Susanne Frame

Design Lead, Content

Scotiabank

Matthew Seagrim

Chief Digital and Marketing Officer

Meridian Credit Union

15.25 - 15.45

Fireside chat

Building data maturity for personalization

Kelly Dearwester

Chief Data Officer

Old National Bank

Anju Gupta

Vice President, Data Science and Analytics

Northwestern Mutual

Stage 2 - Corporate payment innovation

14.10 - 14.25

Keynote address

Streamlining cross-border payments for corporates

Oksana Matviyenko

Director, Treasury and Payments, Cross-Border Solutions

Bank of Montreal

14.25 - 14.45

Fireside chat

Readying corporate clients for real-time payments

Bridgit Chayt

Executive Vice President, Head of Commercial Payments and Treasury Management

Fifth Third Bank

Jim Colassano

SVP of RTP Product Development

The Clearing House

14.45 - 15.05

Advisory

TBC

15.05 - 15.35

Panel discussion

Simplifying corporate payments and payouts

Lizzie Pine

Executive Director, Head of CB Commercial Card

JP Morgan Chase & Co.

Bridgit Chayt

Executive Vice President, Head of Commercial Payments and Treasury Management

Fifth Third Bank

Stage 3 - KYC, identity and AI

14.10 - 14.25

Keynote address

Transforming onboarding and KYC for a digital-first world

Sadeque Ahmed

Executive Director, Product Management

JP Morgan Chase & Co.

14.25 - 14.45

Fireside chat

Building robust KYC and KYB practices

Raymond Olsen

Senior Vice President, Director of Enterprise Fraud Management

Wintrust

Shashank Saurabh

Head of Identity & Access

Scotiabank

14.45 - 15.05

Advisory

TBC

15.05 - 15.35

Panel discussion

Leveraging AI and advanced analytics for fraud detection

Jo Davenport

Senior Vice President, Fraud Director

Third Coast Bank

Ankur Goel

Senior Vice President, Head of Consumer and Fraud Modeling

PNC Bank

Jatin Jaisinghani

Director, Enterprise Behaviour Modeling and Analytics

Discover Financial Services/Capital One

Stage 1 - Operational optimization

16.15 - 16.30

Keynote address

Reimagining traditional banking: transitioning to a product-centric organization

Ben Hoffman

Chief Strategy Officer & Head of Consumer Products

Fifth Third Bank

16.30 - 16.50

Fireside chat

Core banking modernization: defining a transformation strategy

Yelena Shtykel

Director, Public Cloud - Head of Cloud Data

Citi

Jason Libasci

Enterprise Architecture Consultant

Bank of America

16.50 - 17.10

Advisory

TBC

17.10 - 17.40

Panel discussion

Ready for anything: digital operational resilience and cybersecurity today

Adam Ennamli

Chief Risk Officer

General Bank of Canada

Dante Jackson

Senior Vice President, Head of Security Resilience

Formerly Truist

17.40 - 18.10

Panel discussion

Operational optimization: enhancing agility and efficiency

Seun Aiyese

President, Head of Retail Banking

Southern Bancorp

Elizabeth Osborne

Chief Operating Officer

Great Lakes Credit Union

Shreyans Sethia

Associate Vice President, Software Engineering, Technology Delivery

TD Bank

Aditya Sridhar,

Principal Value Engineer

Celonis

Stage 2 - Lending and credit risk strategy

16.15 - 16.30

Keynote address

Economic outlook and the consumer lending market

Jeffrey Korzenik

Chief Economist

Fifth Third Bank

16.30 - 16.50

Keynote address

TBC

16.50 - 17.10

Advisory

TBC

17.15 - 17.30

Fireside chat

Innovating in credit risk modelling

Arsa Oemar

Director, Credit Model Risk

U.S. Bank

Sarvesh Baveja

Head of Risk and Data Science

Fundbox

17.30 - 18.00

Panel discussion

Driving innovation and efficiencies across the lending lifecycle

Fred Campobasso

Chief Lending Officer

Great Lakes Credit Union

Jerry Reed

President & CEO

Member First Mortgage

Session five: the AI-enabled bank

09.30 - 09.35

Chair’s opening remarks

Juliette Foster

Owner

Magnus Communications

09.35 - 09.50

Keynote address

Navigating the AI opportunity in a highly regulated industry

09.50 - 10.10

Advisory

TBC

10.10 - 10.30

Fireside chat

Transforming marketing and customer engagement with AI

Cenk Bulbul

Chief Marketing Officer

Santander

10.30 - 11.00

Panel discussion

The AI-enabled bank: strategies for implementation and governance

Rafal Orlowski

Director of Data Science

Scotiabank

Melisa Albas

Director, Enterprise Insights

First West Credit Union

Carlos Kazuo Missao

Global Head of Innovation Solutions

GFT

Stage 1 - Open banking business models

11.45 - 12.00

Interview

Driving innovation in banking: what now, where next?

12.00 - 12.15

Case study

Seizing the open opportunities: lessons from Europe

Ana Climente

Head of Open Banking, Spain

BBVA

12.15 - 12.35

Advisory

TBC

12.35 - 13.05

Panel discussion

Open banking business models: readying for service expansion

Philippe Daoust

Managing Director and Vice-President, Innovation

National Bank of Canada

Ana Climente

Head of Open Banking, Spain

BBVA

Anthony Burton

SVP, Head of Open Banking

Truist

Rene Schuurman

Director, CashPro Product Manager

Bank of America

Stage 2 - Business banking innovation

11.45 - 12.05

Fireside chat

Achieving seamless and secure corporate onboarding

Kimberli Green

Vice President Business Services

America First Credit Union

Elaine Szeto

EVP, Chief Innovation Officer & Founder

Integro Bank

12.05 - 12.25

Advisory

TBC

12.25 - 13.00

Panel discussion

Enhancing digital banking for businesses: raising the bar

Robin Stewart

Vice President and Head, Business Banking Headquarters Operations

BMO Financial Group

Andy Bregenzer

Co-Head of Commercial Banking

TD Bank

Stage 3 - Digital transformation workshop

11.45 - 12.00

Case study

Modernizing for members: a credit union transformation journey

Aanand Kapadia

Head of Digital Banking Product

Pentagon Federal Credit Union

12.00 - 12.20

Advisory

TBC

12.20 - 13.00

Group discussions

Session seven: Partnerships in the API economy

14.15 - 14.35

Fireside chat

Building FinTech in 2025: A VC playbook for smarter growth

Katie Palencsar

Founding Partner

Material Ventures

Ruth Foxe Blader

Founding Partner

Foxe Capital

14.35 - 14.50

Interview

Capital meets collaboration: aligning your banking and FinTech strategy

Mary Joseph

Senior Vice President, Strategic Investments

Citi

14.50 - 15.20

Panel discussion

BaaS business models: developing a winning proposition

Jamie Donahue

President and Chief Digital Officer

BM Technologies, Inc.

Abraham Rojo

EVP, Chief Innovation Officer

Lincoln Savings Bank

Chris Ruppel

Chief Revenue Officer

Green Dot

15.20 - 15.40

Advisory

TBC

15.40 - 16.15

Panel discussion

Embedded finance: distribution strategy in the API economy

Stephen Bishop

Former President, OMBx, Baas expert

Agenda | MoneyLIVE North America

Timothy Holmes

Director, Embedded Payments Solutions

Silicon Valley Bank

Jonathan Sy

Executive Director, Head of Product Management, Embedded Banking

JP Morgan Chase & Co.

Session one: building a digital-first bank

09.15 - 09.20

Chair's opening remarks

Juliette Foster

Owner

Magnus Communications

09.20 - 09.40

Keynote address

Redefining the customer experience in modern banking

Dontá Wilson

Chief Consumer and Small Business Banking Officer

Truist

09.40 - 10.00

Advisory

TBC

10.00 - 10.20

Fireside chat

Building a digital bank from scratch: the lessons learned

Ignacio Sarquis

Chief Information Officer

Santander

10.20 - 10.50

Leaders' Forum

Keeping ahead in an evolving market: the strategic priorities for 2026

Ryan Gatti

Senior Vice President of Innovation and Corporate Strategy

Citizens Bank

Steve Bugg

President and Chief Executive Officer

Great Lakes Credit Union

Stage 1 - Digital Banking CX

11.25 - 11.55

Panel discussion

Digital self-service banking: making the leap to empower customers

Jamie Heidrich

Senior Digital Product & Channel Manager

Fifth Third Bank

Manish Baheti

Director, CBB Payments, Consumer and Business Banking

Santander

11.55 - 12.15

Advisory

TBC

12.15 - 12.35

Keynote address

AI and the omnichannel customer experience

Jo Jagadish

Executive Vice President, Head of US Digital Banking and Contact Centers

TD Bank

12.35 - 13.05

Panel discussion

Creating a truly omnichannel customer experience

Manish Baheti

Director, CBB Payments, Consumer and Business Banking

Santander

Pam Hymel

Director of Digital Strategy, SVP

Hancock Whitney Bank

Stage 2 - Digital payments innovation

11.25 - 11.45

Fireside chat

Shaking up the cards landscape: assessing the impact of open payments

Kashif Siddiqui

Managing Director, Head of Innovation, Global Payment Solution

Bank of America

11.45 - 12.05

Advisory

TBC

12.05 - 12.20

Keynote address

FedNow and the future: evolving the real-time payments ecosystem

Ian Schweid

Vice President, Customer Relations

Federal Reserve Financial Services

12.20 - 12.40

Fireside chat

The future of digital wallet and P2P payments

Maida Dalmacio

Associate Vice President, Product Group Owner, Payments and Servicing

TD Bank

12.40 - 13.10

Panel discussion

Modernizing payment operations for digital payments

Juvin George

Product Management Director

USAA

Sean Murray

Chief Product Officer

Barclays

Jessica Carta

SVP/Senior Digital Product Director of Enterprise Payments Strategy

Citizens Bank

Prakash Chonkar

Senior Vice President, New Business Development & Relationship Management

East West Bank

Stage 3 - Counter fraud: emerging trends

11.25 - 11.45

Keynote address

Staying ahead of fraud risks and trends

Adam Ennamli

Chief Risk Officer

General Bank of Canada

11.45 - 12.05

Advisory

TBC

12.05 - 12.25

Fireside chat

Increasing efficiency in counter fraud

Xihua Sabrina Chen

Global Head of AML Customer Risk / Data Science Senior Lead

Citi

12.25 - 13.00

Panel discussion

Keeping pace with real-time payments fraud

Kathryn Albright

Executive Vice President, Head of Global Payments & Deposits

Columbia Bank

Karolina Pawlak-Daracz

BSA/AML & Fraud Director

Byline Bank

Tiffany Patrick

Director

Citi

Stage 1 - Customer engagement and loyalty

14.10 - 14.25

Keynote address

Customer-driven banking: the future of personalized engagement

Sean Murray

Chief Product Officer

Barclays

14.25 - 14.45

Fireside chat

Loyalty and rewards: adding value for customers

Devon Elke

Senior Director, Product

RBC

Frida Leibowitz

Co-Founder

Debbie

14.45 - 15.05

Advisory

TBC

15.05 - 15.25

Fireside chat

Delivering personalized communications: strategies for success

Susanne Frame

Design Lead, Content

Scotiabank

Matthew Seagrim

Chief Digital and Marketing Officer

Meridian Credit Union

15.25 - 15.45

Fireside chat

Building data maturity for personalization

Kelly Dearwester

Chief Data Officer

Old National Bank

Anju Gupta

Vice President, Data Science and Analytics

Northwestern Mutual

Stage 2 - Corporate payment innovation

14.10 - 14.25

Keynote address

Streamlining cross-border payments for corporates

Oksana Matviyenko

Director, Treasury and Payments, Cross-Border Solutions

Bank of Montreal

14.25 - 14.45

Fireside chat

Readying corporate clients for real-time payments

Bridgit Chayt

Executive Vice President, Head of Commercial Payments and Treasury Management

Fifth Third Bank

Jim Colassano

SVP of RTP Product Development

The Clearing House

14.45 - 15.05

Advisory

TBC

15.05 - 15.35

Panel discussion

Simplifying corporate payments and payouts

Lizzie Pine

Executive Director, Head of CB Commercial Card

JP Morgan Chase & Co.

Bridgit Chayt

Executive Vice President, Head of Commercial Payments and Treasury Management

Fifth Third Bank

Stage 3 - KYC, identity and AI

14.10 - 14.25

Keynote address

Transforming onboarding and KYC for a digital-first world

Sadeque Ahmed

Executive Director, Product Management

JP Morgan Chase & Co.

14.25 - 14.45

Fireside chat

Building robust KYC and KYB practices

Raymond Olsen

Senior Vice President, Director of Enterprise Fraud Management

Wintrust

Shashank Saurabh

Head of Identity & Access

Scotiabank

14.45 - 15.05

Advisory

TBC

15.05 - 15.35

Panel discussion

Leveraging AI and advanced analytics for fraud detection

Jo Davenport

Senior Vice President, Fraud Director

Third Coast Bank

Ankur Goel

Senior Vice President, Head of Consumer and Fraud Modeling

PNC Bank

Jatin Jaisinghani

Director, Enterprise Behaviour Modeling and Analytics

Discover Financial Services/Capital One

Stage 1 - Operational optimization

16.15 - 16.30

Keynote address

Reimagining traditional banking: transitioning to a product-centric organization

Ben Hoffman

Chief Strategy Officer & Head of Consumer Products

Fifth Third Bank

16.30 - 16.50

Fireside chat

Core banking modernization: defining a transformation strategy

Yelena Shtykel

Director, Public Cloud - Head of Cloud Data

Citi

Jason Libasci

Enterprise Architecture Consultant

Bank of America

16.50 - 17.10

Advisory

TBC

17.10 - 17.40

Panel discussion

Ready for anything: digital operational resilience and cybersecurity today

Adam Ennamli

Chief Risk Officer

General Bank of Canada

Dante Jackson

Senior Vice President, Head of Security Resilience

Formerly Truist

17.40 - 18.10

Panel discussion

Operational optimization: enhancing agility and efficiency

Seun Aiyese

President, Head of Retail Banking

Southern Bancorp

Elizabeth Osborne

Chief Operating Officer

Great Lakes Credit Union

Shreyans Sethia

Associate Vice President, Software Engineering, Technology Delivery

TD Bank

Aditya Sridhar,

Principal Value Engineer

Celonis

Stage 2 - Lending and credit risk strategy

16.15 - 16.30

Keynote address

Economic outlook and the consumer lending market

Jeffrey Korzenik

Chief Economist

Fifth Third Bank

16.30 - 16.50

Keynote address

TBC

16.50 - 17.10

Advisory

TBC

17.15 - 17.30

Fireside chat

Innovating in credit risk modelling

Arsa Oemar

Director, Credit Model Risk

U.S. Bank

Sarvesh Baveja

Head of Risk and Data Science

Fundbox

17.30 - 18.00

Panel discussion

Driving innovation and efficiencies across the lending lifecycle

Fred Campobasso

Chief Lending Officer

Great Lakes Credit Union

Jerry Reed

President & CEO

Member First Mortgage

Session five: the AI-enabled bank

09.30 - 09.35

Chair’s opening remarks

Juliette Foster

Owner

Magnus Communications

09.35 - 09.50

Keynote address

Navigating the AI opportunity in a highly regulated industry

09.50 - 10.10

Advisory

TBC

10.10 - 10.30

Fireside chat

Transforming marketing and customer engagement with AI

Cenk Bulbul

Chief Marketing Officer

Santander

10.30 - 11.00

Panel discussion

The AI-enabled bank: strategies for implementation and governance

Rafal Orlowski

Director of Data Science

Scotiabank

Melisa Albas

Director, Enterprise Insights

First West Credit Union

Carlos Kazuo Missao

Global Head of Innovation Solutions

GFT

Stage 1 - Open banking business models

11.45 - 12.00

Interview

Driving innovation in banking: what now, where next?

12.00 - 12.15

Case study

Seizing the open opportunities: lessons from Europe

Ana Climente

Head of Open Banking, Spain

BBVA

12.15 - 12.35

Advisory

TBC

12.35 - 13.05

Panel discussion

Open banking business models: readying for service expansion

Philippe Daoust

Managing Director and Vice-President, Innovation

National Bank of Canada

Ana Climente

Head of Open Banking, Spain

BBVA

Anthony Burton

SVP, Head of Open Banking

Truist

Rene Schuurman

Director, CashPro Product Manager

Bank of America

Stage 2 - Business banking innovation

11.45 - 12.05

Fireside chat

Achieving seamless and secure corporate onboarding

Kimberli Green

Vice President Business Services

America First Credit Union

Elaine Szeto

EVP, Chief Innovation Officer & Founder

Integro Bank

12.05 - 12.25

Advisory

TBC

12.25 - 13.00

Panel discussion

Enhancing digital banking for businesses: raising the bar

Robin Stewart

Vice President and Head, Business Banking Headquarters Operations

BMO Financial Group

Andy Bregenzer

Co-Head of Commercial Banking

TD Bank

Stage 3 - Digital transformation workshop

11.45 - 12.00

Case study

Modernizing for members: a credit union transformation journey

Aanand Kapadia

Head of Digital Banking Product

Pentagon Federal Credit Union

12.00 - 12.20

Advisory

TBC

12.20 - 13.00

Group discussions

Session seven: Partnerships in the API economy

14.15 - 14.35

Fireside chat

Building FinTech in 2025: A VC playbook for smarter growth

Katie Palencsar

Founding Partner

Material Ventures

Ruth Foxe Blader

Founding Partner

Foxe Capital

14.35 - 14.50

Interview

Capital meets collaboration: aligning your banking and FinTech strategy

Mary Joseph

Senior Vice President, Strategic Investments

Citi

14.50 - 15.20

Panel discussion

BaaS business models: developing a winning proposition

Jamie Donahue

President and Chief Digital Officer

BM Technologies, Inc.

Abraham Rojo

EVP, Chief Innovation Officer

Lincoln Savings Bank

Chris Ruppel

Chief Revenue Officer

Green Dot

15.20 - 15.40

Advisory

TBC

15.40 - 16.15

Panel discussion

Embedded finance: distribution strategy in the API economy

Stephen Bishop

Former President, OMBx, Baas expert

Agenda | MoneyLIVE North America

Timothy Holmes

Director, Embedded Payments Solutions

Silicon Valley Bank

Jonathan Sy

Executive Director, Head of Product Management, Embedded Banking

JP Morgan Chase & Co.

Download the full agenda to plan your Summit experience. Ensure you don’t miss any sessions relevant to your interests and professional goals.