CX Intelligence
• AI-powered interactions
• Modernising financial management
• Personalisation and cognitive banking
AI and Operations
• Leveraging AI agents
• Process optimisation
• Bank case studies
Next-gen Payments
• Instant and open banking payments
• Modernising payment railsÂ
• Card and wallet innovation
Digital Identity
• EU Digital Identity Wallets
• Tackling deepfakes
• Bank-verified trust
Counterfraud and AML
• AMLA: the new AML authorityÂ
• Preventing APP scamsÂ
• AI in anti-financial crime
Transformation and Innovation
• Challenger bank business models
• Data modernisation strategies
• Achieving ROI from transformationÂ
The Climate Challenge
• Navigating climate riskÂ
• Simplifying ESG reportingÂ
• Unlocking sustainability for SMEs
CBDCs and Stablecoins
• Digital Euro latest
• Tokenizing cross-border payments
• Programmable payments
FIDA and Open Finance
• FIDA regulation latest
• API strategies for the new ecosystem
• Preparing for open finance
Lending Innovation
• Transforming credit assessment
• SME lending strategies
• Leveraging AI in lending
Building Societies Forum
• Mortgage innovation
• The future of branches
• Digital transformationÂ
Resilience and Security
• Post-quantum cryptography
• Cybersecurity and AI
• Operational resilience strategies