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Key themes

Our agenda covers the most critical themes impacting the banking and payments industry today. From technological advancements to regulatory changes, we provide a platform for in-depth exploration and discussion.

Key themes

Payments Innovation

• Open banking payments
• Google Pay case study 
• Cross border payments
• ISO 20022 and instant payments

Digital ID and Financial Crime

• EU Digital Identity Wallets
• AML and perpetual KYC 
• Preventing APP fraud
• Fraud, Analytics and AI 

Operations and Legacy Modernisation

• Streamlining workflows with AI
• Cloud migration strategies
• Data maturity roadmap
• Modernising core banking systems

Customer Experience and Engagement

• Protecting vulnerable customers 
• The AI revolution in CX
• Next-gen personalisation
• Customer strategic priorities 

Consumer Lending

• AI in credit risk modelling
• Optimising collections and recoveries
• Embedded lending strategies 
• Orchestrating the housing ecosystem

Open Banking and Open Finance

• NatWest Boxed: BaaS case study
• The Future Entity: latest from OBL
• FIDA and Smart Data Roadmap
• New commercial models

Building Societies

• Mortgage product innovation
• Seamless mortgage journeys
• Mobile app development 
• Defining your digital strategy

Startup City

• Founders Q&A
• Scale-up strategies
• Cross border expansion
• Partnership pain points 

To see how all this fits together...

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