Video
Customer experience | Data analytics & IoT
Lending a helping hand to customers: Customer analytics deep-dive, ft. Bank of Ireland
Video
AI & robotics | Digital transformation | Operational effectiveness & workforce
Gen AI-powered productivity: the new way of working?
Video
Digital transformation | Operational effectiveness & workforce | Proposition & pricing models
The case for composability with FICO
Video
AI & robotics | Digital transformation | Financial crime, fraud & security
Fighting fraud: the power of digital IDs
Video
Data analytics & IoT | Digital transformation | Open banking & API economy
Personalised banking 2.0: unlocking value from the data economy
Video
Customer experience | Digital transformation
Communication is king: strategies for CX success
Webinar
Customer experience | Digital transformation
Banking on customer centricity: the clear communication imperative
Video
Open banking & API economy | Operational effectiveness & workforce | Payments | Policy, regulation & compliance
Staying ahead of regulatory change in banking and payments
Webinar
Customer experience | Digital transformation | Operational effectiveness & workforce
Embedded, cross-industry, value-adding
Podcast
Customer experience | Digital transformation | Operational effectiveness & workforce | Policy, regulation & compliance
Exploring effective communication: ensuring understanding from both customers and staff
Podcast
FinTech innovation
Accelerating cross-industry partnerships: ft ABN Amro
Podcast
ESG, purpose & trust
The business case for diversity: deep dive with Joo Runge
We're on the move, always expanding to exciting new topics and formats.
Check back soon!
Check back soon!