Marcelino Castrillo

Marcelino Castrillo

Managing Director, Customer Engagement & Distribution , NatWest

Marcelino Castrillo joined RBS in September 2015 as Managing Director, Business Banking with an ambition to help RBS re-build its reputation and become the best bank for customer service, trust andadvocacy. In August 2018, Marcelino was appointed Managing Director for Customer Engagement & Distribution.

Prior to joining RBS, Marcelino was Managing Director of SME Banking at Santander UK, where he was responsible for leading the challenge of building and scaling Santander’s SME & Commercial bank, managing the business through a period of significant change. Marcelino’s early career was spent at The Boston Consulting Group, where he worked for almost a decade across different countries and industries.

Marcelino has dual Spanish / British nationality and has lived in the UK for more than 10 years; he is married with a young son and daughter. Marcelino has an MBA from Massachusetts Institute of Technology, Sloan School of Management. He also has a Masters in Industrial Engineering and is a Bachelor of Physics.

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