Lotta Lovén

Head of Digital Banking, Swedbank

Lotta Lovén is a sneaker-wearing intrapreneur regarded as “the brain behind Swedbank’s digital agenda”. Lotta’s journey within the bank started when Swedbank was still very much just a physical bank with supporting digital channels. She is truly customer obsessed and has been instrumental in transforming Swedbank into a modern digital platform, enabling innovation and collaboration. As part of the Group Executive Management team, she is currently Head of Digital Banking, an organization of more than 1000 employees. Together they are responsible for customer experience and the development of innovative tools and solutions for customer meetings, pushing the boundaries of financial concepts and technologies. In her spare time Lotta can be found doing yoga on the island of Öland or spending quality time with family activities.

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