Diana Carrasco

Diana Carrasco

Managing Director, Head of Merchant Services, Lloyds Banking Group

Diana has 20 years experience driving customer-centric strategy for payments from product design to risk and compliance. She has held senior roles in HSBC, Visa Europe, Santander and ServiRed as well as a number of advisory roles for regulators, industry bodies and private companies. She has also been invited as a guest lecturer at the University of Cambridge, Judge Business School.


Diana defines herself as a Madrid-born Londoner and is passionate about diversity & inclusion. She is a mum to a 6-year old and enjoys contemporary art, travelling (when possible!), reading, walking and talking to people – and she never says no to trying new foods!

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