Andrew leads PwC’s Financial Services Consulting business across South East Asia, based in Singapore. In this role, he is focused on bringing the best of PwC to help financial services clients solve their most pressing strategic and operational performance issues.
Andrew has over 20 years of experience in driving customer focused business and technology transformations. He has worked with leading general, life and health insurers as well as retail banks and wealth managers in Asia, Australia, UK and Europe. His client engagement portfolio includes growth strategy, customer centric operating models, customer segmentation and analytics, productivity optimisation, digital insurance and core systems transformation.
Andrew has published a number of consumer research based whitepapers and has been quoted regularly in the media on the key trends shaping the future of insurance including digitization, customer centricity, big data & analytics, technology modernization, fintech innovation, regulation and competition.
Andrew graduated from the University of Wales College of Cardiff in the UK with a BSc(Econ) in Economics and MSc in Computing.