WEBINAR
Surviving seismic shocks: strategies to triumph in a new banking era
Reprioritising digital investment in the age of uncertainty
Short on time?
Check out the webinar write-up now
Volatility now defines our world and more disruptive shifts are on the horizon, from generative AI to continued economic uncertainty.
It’s time for global banking and lending leaders to do some strategic soul searching, harnessing new technologies to enable the industry to take on BigTech and thrive in the expanding world of digital ecosystems.
While some are opting to limit spending and cut costs, this webinar explores the imperative for banks and lenders to prioritise digital investment, keep up with competition and deliver CX excellence to a customer base in need of a helping hand.
Watch to gain insight on:
- Surviving seismic shifts: understanding the shock factors currently impacting operational priorities.
- Customer conscious: defining the new CX benchmark alongside Consumer Duty to gain the competitive advantage
- How to empower and reskill talent to harness the benefits of your digital investment
Short on time? Check out the write-up now
Hear from our expert panel:
Stuart Cummins, Managing Director & Executive Head, Nedbank Private Wealth
Frances Haque, Chief Economist, Santander
James Longstaff, Head of Innovation and Delivery, Shawbrook Bank
Karen Oakland, VP Financial Services Marketing, Smart Communications
Aman Virk, Senior Customer Transformation Director, Salesforce
Produced in partnership with:
This broadcast is sponsored by Smart Communications & Salesforce.
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