Rafal Orlowski is the Director of Data Science at Scotiabank, where he leads various artificial intelligence (AI) and machine learning (ML) initiatives. He is part of the Global Artificial Intelligence and Machine Learning team and has worked at Scotiabank for over seven years on projects in areas including digital banking, fraud detection, anti-money laundering, and mobile banking. He has a decade of experience in data science with a current focus generative AI, natural language understanding (NLU), and chatbots.