Weighing in on wealth management: in conversation with Harman Johal
We spoke to Harman Johnal, Senior Vice President at US Bank about the current state of play in wealth management.
Getting the FinTech lowdown: in conversation with Alex Johnson
Join Alex Johnson, Creator of industry newsletter and podcast, Fintech Takes, as we discuss everything from the hottest industry innovations to the future of the FinTech ecosystem in this latest exclusive interview.
Full steam ahead: meeting rising customer expectations amidst economic uncertainty
With changes in ways of working, the gig economy and other socio-economic factors over the last few years, consumer lifestyle has changed massively. Flexibility is now essential when delivering products and services. We spoke to Kevin Mountford, Co-Founder of Raisin UK on how banks should be keeping pace with rising customer demands while navigating an economically challenging environment.
Preparing for the Great Wealth Transfer: embracing a digital first approach while retaining the essential human connection [WEBINAR]
Building tomorrow’s bank: future-proofed, sustainable, digital front to back [WEBINAR]
Hyperautomation in banking: Leveraging AI decisioning to supercharge the customer experience [WEBINAR]
Next-Gen Customer Experience in Financial Services [WEBINAR SERIES]
This webinar series consists of three episodes, opening up discussions about trust, automation and personalisation – vitals for the future customer experience. Come and subscribe!
Transforming where customer and employee experience intersect: optimising the power of AI [WEBINAR]
This webinar embraces automation and AI in the future strategies of customer experience and employee experience. Watch the webinar for free now!
Keeping customer experience at the heart of fraud and financial crime strategies [WEBINAR]
This webinar discussed how analytics and a seamless customer experience can successfully work alongside each other in financial crime strategies. Watch for free now!
The future of autonomous self-service in banking
This webinar will bring together senior leaders in banking to shed light on how automation, self-service design and AI can be used to optimise autonomous user experiences in a digital-first era.
Grasping the opportunities of embedded finance and digital ecosystems – getting your technology strategy right
This webinar explores the strategies organisations must adopt to triumph in the age of open finance, ecosystems and the platform economy. Sign up now!
Optimising AI and Machine Learning: Overcoming the Data Obstacles [WEBINAR]
Join panellists from Allianz, Starling Bank, C. Hoare & Co. and Blue Prism as they shed light on the issues currently undermining data quality, and how automation can itself help to overcome them.
Commercial lending in the face of uncertainty: lessons from 2020 [VIDEO]
Hear from experts as they tackle transforming portfolio management and improving profitability throughout commercial lending. Sign up here!
Tackling financial crime in the new banking landscape [VIDEO]
In this panel discussion, listen to MobilePay, Nordea, Standard Chartered Bank and FIS develop an enterprise-wide fraud strategy to best protect customers and financial institutions during uncertain times. Watch now!
Streamlined, agile, flexible: preparing for the next normal of work in banking [VIDEO]
Find out from Tandem Bank, Barclays, Santander and OpenText how to adapt to the new way of life whilst maintaining excellent customer service. See more!
Redefining lending through times of digital acceleration [VIDEO]
In this discussion, we find out how to power through digital transformation by evaluating the current climate and embracing new opportunities. Hear from Lloyds Banking Group, Atom Bank, AIB Group and Salesforce!
Transforming customer engagement: optimising digital experiences in banking [VIDEO]
Learn about the change in the customer journey and how data analytics can help us with SEB, HSBC, Natwest, Virgin Money and YEXT. See more here!
The future of payments in a convenience-driven era [VIDEO]
Explore the journey towards instant payments with Natwest, HSBC, Swish and Feedzai, as they identify future threats within banking and what the new normal will be in customer behaviour. Find out more!
Delivering excellence for vulnerable customers in banking and insurance
From exploring the impact on product and service design, to considering the human touch in digital communication and utilising AI in the identification process, this discussion will provide you with the tools needed to supercharge your vulnerable customer strategy and provide a seamless experience for all.
Futureproofing digital strategies for banks [VIDEO]
Banking transformation leaders from Barclays Bank, Bank of Ireland, Google Cloud and SAS prepare for a digital only future. Join them to explore how to thrive in today’s disrupted landscape, including unlocking the potential of cloud, exploring opportunities in the ‘everything as-a-service’ model, understanding how AI and RPA can enhance efficiency, and how flexible architectures can improve operational resilience.
Achieving digital resilience in an unprecedented banking landscape [VIDEO]
Watch HSBC Kinetic, Lloyds Banking Group, BBVA and FIS Next Generation Banking as they uncover how banks must adapt to surges in digital demands, ensure business continuation throughout times of uncertainty, and improve their ability to adapt at speed. Watch now!
Transforming CX and onboarding in the disrupted banking landscape [VIDEO]
Hear from an expert panel of speakers from Virgin Money UK PLC, Starling Bank, Lloyds Banking Group and Adobe as they discuss the latest strategies and initiatives to improve the onboarding experience and how the move towards partnerships and platforms is transforming the landscape.
Digital Engagement for the ‘Next Normal’ [VIDEO]
Watch Skipton Building Society, Nationwide Building Society, Salesforce and an Independent Industry Expert discuss how COVID-19 has impacted customer engagement with banks, ensuring personalisation in a digital only environment, using AI to observe customer interactions and tailor engagement, maximising value from data, what COVID-19 has exposed about financial inclusion and more.
The changing face of customer conversations in financial services
Hear from a panel of experts from AXA, Starling Bank, AIB and Accenture as they discuss balancing human and digital touchpoints in CX.
Preparing for the next phase of digital wallet disruption in a mobile-led era [VIDEO]
Watch Vipps, Danske Bank, Virgin Money and Feedzai share how to offer fast, frictionless and secure payments, and discuss how value-added offerings may become central to digital wallet success.
Leading with empathy to overcome global disruption in banking [VIDEO]
Watch NatWest Bank, Virgin Money, Rathbone Brothers and Salesforce discuss how empathy can be incorporated throughout your business, how trust can be strengthened during times of crisis, and how you can support your workforce during times of change.
Unlocking the power of data-driven banking [VIDEO]
Hear from HSBC, Santander, Lloyds and SAS to discover how to harness the full potential of predictive and prescriptive analytics to transform your customer offering. Watch the full discussion!
Are you ready for the new LIBOR-less era? [VIDEO]
The discontinuation of LIBOR is approaching fast…how is your organisation tackling this transition? Watch experts from Barclays, Investec, LIBOR Oversight Committee and DocuSign share their insights on how to best prepare.
Fintech Session Showreel
Shining a spotlight on all things FinTech, we’re proud to endorse the latest rising stars in the banking industry at our MoneyLive Summit.
Changing Business Models to fit the Open Banking Era
From 2019’s MoneyLIVE Summit, key players took stage at our Leaders’ Forum to answer burning questions facing the Banking Industry and provide a blueprint for the future regarding Open Banking.
Openway and the next generation of payments innovation
From 2019’s MoneyLIVE Summit, hear from Julian Farley, Head of New Business at Openway on exploring the next generation of payments innovation and what’s next in the banking industry.
Uncovering the future of banking for SMEs and self employed customers
Discover the future of banking for SMEs and self-employed customers with Oak North Bank, BNP Paribas & Trezeo.
Interview: Josh Bottomley, Global Head of Digital at HSBC
Hear from the Global Head of Digital at HSBC on how banks successfully balance the adoption of new technologies with employee development to drive change?
Interview: Deepak Sharma, Chief Digital Officer at Kotak Mahindra
Watch our exclusive interview with the Chief Digital Officer of Kotak Mahindra and find out the differences between the UK and Indian banking markets.
Interview: Caecilia Chu, Co-Founder and CEO at YouTrip
Fintech startup YouTrip are changing the game in the South East Asia. Hear how they are improving the modern banking experience now
Interview: Brit Blakeney Anghelakis, Executive Director, Head of Innovations & Ecosystems at DBS
How is DBS Bank keeping pace with the changing banking landscape? Watch our interview with their Head of Innovations & Ecosystems now.
Interview: Eleni Coldrey, Business Development Director, EMEA at Equinix
We caught up with Equinix to cover the most pressing issues in banking now including financial risks, the open finance ecosystem and the potential of data. Watch the interview now!