TopicOperational effectiveness & workforce

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Reports

Bank to the Future – Why tomorrow’s idea of financial institutions is already here

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Operational effectiveness & workforce

Banking Circle recently commissioned an in-depth study of the ongoing impact of the pandemic. ‘Bank to the Future’ is the second of three white papers based on the findings. Download your copy today!

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Banking in the generative AI era

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AI & robotics, Customer experience, Digital transformation, Operational effectiveness & workforce, Policy, regulation & compliance

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Article

Beyond the buzzwords: practical strategies for implementing Generative AI in banking

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AI & robotics, Customer experience, Digital transformation, Operational effectiveness & workforce

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Reports

Financial Goliaths and Digital Davids – Banking Circle Report 1

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Operational effectiveness & workforce

Banking Circle recently commissioned an in-depth study of the ongoing impact of the pandemic. ‘Financial Goliaths and Digital Davids’ is the first of three white papers based on the findings. Download your copy today!

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Webinar Summaries

Futureproofing digital strategies for banks [SUMMARY]

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Operational effectiveness & workforce

As the banking landscape settles into the new normal, it is a critical time to take agile transformation strategies to the next level and prepare for a digital-only future. Find out what banking transformation leaders from Barclays Bank, Bank of Ireland, Google Cloud and SAS believe the next steps will be, and discuss the lessons learned so far.

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Gen-AI in action, ft N26

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AI & robotics, Digital transformation, Operational effectiveness & workforce

In this episode of the MoneyLIVE Podcast, we’ll be hearing from Jean-Pierre Sleiman (Head of Digital Operations, N26) on how generative AI is impacting banks – from employees to innovation

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Reports

How can banks and lenders thrive in the era of uncertainty?

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Lending, Operational effectiveness & workforce

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On-demand webinars

Leading with empathy to overcome global disruption in banking [VIDEO]

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Operational effectiveness & workforce

Watch NatWest Bank, Virgin Money, Rathbone Brothers and Salesforce discuss how empathy can be incorporated throughout your business, how trust can be strengthened during times of crisis, and how you can support your workforce during times of change.

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Reports

Out of the branch, into the app: rethinking digital channels for tech sceptics and refuseniks

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Digital transformation, Operational effectiveness & workforce

Banks need to find ways of making the transition easier for the sizeable number of customers who have so far resisted digital banking, or who would prefer to return to their local branch once the crisis is over. Download the report today!

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17 Jan 2024
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Direct, digital, embedded: digital banking strategies for today and tomorrow

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Direct, digital, embedded

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Customer experience, Digital transformation

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Article
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Seamless, convenient, secure: a new era for payments

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Customer experience, Digital transformation, Payments, Policy, regulation & compliance

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