As Managing Director, Richard leads the organisation and is responsible for setting the company strategy. His hands-on client-facing approach includes overseeing Equiniti Credit Services operations on a day-to-day basis.

With more than 25 years direct financial services experience, Richard is passionate about the customer experience, innovation and technology, and is widely respected for his market expertise and thought leadership.

Equiniti Credit Services is a provider of innovative and disruptive automated loan management software and servicing to banks, retail brands and finance providers in the UK.