Mark’s career spans 30 years in Product, Payment and Client facing roles within RBS, Bank of Scotland and Lloyds and is currently Director of Payments and Open Banking for CYBG.

Mark has built core knowledge across the Payments landscape and plays a leading role in defining the strategic Payments direction for the Group.  Marks current role is diverse with responsibilities spanning Risk, Regulation, Resilience, IT, Operations and a wider industry lens.

Mark chaired the UK Industry wide programme to deliver a UK wide Customer Switching Service (across 17 Financial Institutions and 37 Banking brands) culminating in the successful launch in September 2013.  Mark is currently Chair of the UK wide Future Cheque Programme to digitize cheques in the UK and is a Director of the UK Faster Payments Scheme Board.

Mark has played a key role in definition of PSD2 and Open Banking initially at LLoyds Banking Group and now as Director of payments and. Open Banking a CYBG.

Mark is a Fellow of the Chartered Institute of Bankers (Scotland) and is involved in the School for Social Entrepreneurs.