Linus Fugl (41) is a Senior Vice President at Danske Bank and heading the Transaction Banking service delivery for the entire group. The department consists of Card & Cash, Payment & Cash Management, Global Fraud Management and Trade Finance. Linus has been part of making the transformation in Danske Bank from Group Operations to Customer Service Delivery and as the name indicates: Setting the customer at the center.

Danske Bank Transaction Banking aims to become trusted for instant quality services and will achieve this through a focused effort on (1) digitalisation and machine learning/AI; (2) quality; and (3) competence.

Linus has 10 years experience with driving change, innovation and optimisation in banking and has previously worked as a management consultant. Educational background from University of Copenhagen (Political Science) and Harvard Business School (Leadership Development).