Chris works for Lloyds Banking Group (LBG), and for 10 years has been the Design Lead for Consumer Onboarding.

Previous to this, Chris worked around Asia-Pacific, consulting in the banking industry, and even earlier, started his career as a System Programme at Bank of Scotland. He has seen the shift of customer trends to digital in the last 10 years, and how these trends are changing even more quickly, meaning banks have to respond frighteningly fast as an imperative. Currently working on the LBG and Google partnership programme