Brandon Aitken has worked in Customer Experience and Global Outsourcing for over 20 years. His experience includes over 10 years in Financial Services with mbna|Bank of America and Co-op Bank and more recently leading CX transformation and impact sourcing programmes with Webhelp for international clients. His experience includes living and working in United Kingdom, South Africa and India, leading international cross-functional teams to build sourcing and transformation strategies. Brandon is the Global Strategic Sales lead for Webhelp Group, focusing on Financial Services and Fintec.