Building a bank for the digital age: staying ahead of the competition

Understanding the potential to drive competitive, value-adding innovation through first-class banking design and partnerships

23 October |  4:10PM CEST | Radisson Blu Scandinavia, Copenhagen

In today’s digital age, banks are facing an ever-expanding sea of competitors, from FinTechs, neo banks and BigTechs, to BaaS-facilitated offerings and social media giants. To stay in the game, banks must add value in a way that matches the speed, flexibility and agility of their competitors, though this is easier said than done.

This roundtable will unpack some of the proven approaches banks can take to achieve the composable, scalable and interconnected systems needed to compete with the digital-first competitors of today and tomorrow.

What we will explore


Matching the challengers’ value-add: who’s leading the way, and what can banks do to compete successfully?


The case for composability: unlocking timely, simple and scalable innovation.


Making the leap towards an agile, composable world: best practice for banks.

The Customer Revolution In-person Roundtable


23 October | 4:10PM CEST
60 minutes

Welcome and participant introductions

Discussion | Moderator Nicholas Yip, Senior Account Executive, Mambu

  • Defining a new benchmark: from digital challengers to wallets to BigTech: which players are setting the bar for CX excellence in banking and beyond?

  • From optimised APIs to agile ways of working: how can banks improve time-to-market and streamline innovation initiatives throughout the business?

  • Value-added services: to what extent is this the silver bullet to fighting off disruptor threats?

  • Capitalising on the value of partner ecosystems: how can this give banks a boost when developing new products and services?

  • Moving towards composable design: exploring the potential for BigTech-level agility and flexibility.

  • Ensuring operational resilience and risk-mitigation in a composable environment: what are the key considerations?

  • A spotlight on people and talent: what skills will be needed to shape the bank of the future?

Closing remarks

Request an invitation

This roundtable is designed for senior figures working across banking, payments and financial services

Fill in this short form if you meet the above criteria and would like to participate in the discussion on 23 October. All invitation requests will be vetted and approved (or declined) by the organiser.

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About Mambu

Mambu is the world’s only true SaaS cloud banking platform. Launched in 2011, Mambu fast-tracks the design and build of nearly any type of financial offering for banks of all sizes, lenders, fintechs, retailers, telcos and more. Our unique composable approach means that independent components, systems and connectors can be assembled in any configuration to meet business needs and end user demands. Mambu has 700 employees that support 200 customers in over 65 countries – including N26, OakNorth, Tandem, ABN AMRO, Bank Islam and Orange Bank.

For more information, visit: https://mambu.com/