WEBINAR
The future of CX in banking: towards end-to-end digital experiences
Harnessing the power of data, omni-channel and the human touch to enhance digital CX
Now available to watch on-demand
In today’s post-pandemic world with high demand for digital services, the key is to create seamless customer experience across multiple digital channels.
Experiences with BigTech mean that customers increasingly expect end-to-end digital CX. So, how can banks deliver against these expectations and stay ahead of the competition?
Attend to gain insights on:
- How banks can respond to the demand for a seamless customer journey across SMS, web and voice
- The opportunities for banks to personalize and engage through their digital offering
- Staying competitive by offering secure applications for onboarding, KYC collection, and more
Hear from our expert panel:
Harman Johal, Senior Vice President, Market Leader – Texas & Illinois, US Bank
Pat Saad, Senior Vice President, Consumer Digital, Fifth Third Bank
Christian Ruppe, Chief Innovation Officer, SVP, Colony Bank
Produced in partnership with:
This broadcast is sponsored by Airkit.
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