The Future of Customer Experience in Embedded Lending
45% of loans will be taken out in a non-financial context within just five years as consumers embrace the uber-convenience of accessing the funding they need when, and where they need it.
MoneyLIVE, Smart Communications and OneSpan surveyed over 350 senior executives from the global lending industry to gain valuable insight into the fast-growing embedded lending space. Our research areas include:
- Partner expectations
- Abandonment triggers
- Low-touch loan applications
- Behavioural biometrics
- Regulatory challenges
- And much more!
Download this infographic now to find out more!
About Smart Communications
Smart Communications enables banks, lenders and other financial services institutions to transform the way they engage with customers, advisors and intermediaries for a digital-first world. From new account opening and onboarding to account and loan services, the Smart Communications Conversation Cloud™ platform makes it easier for financial institutions to deliver a personalized, frictionless experience that’s both compliant and promotes their brands, whether clients prefer to interact via digital or print channels. Financial institutions around the world see results measured in increased wallet share and loyalty, faster time to market, greater efficiency, and reduced compliance risks. Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific, including all of the G15 investment banks. In 2022, the company was named in the IDC FinTech Rankings and in the WeathTech100 list.
OneSpan, the digital agreements security company, helps organizations accelerate digital transformations by enabling secure, compliant, and refreshingly easy customer agreements and transaction experiences. Organizations requiring high assurance security, including the integrity of end-users and the fidelity of transaction records behind every agreement, choose OneSpan to simplify and secure business processes with their partners and customers. Trusted by global blue-chip enterprises, including more than 60% of the world’s largest 100 banks, OneSpan processes millions of digital agreements and billions of transactions in 100+ countries annually.
For more information please visit www.onespan.com/