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PANEL DISCUSSION

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Streamlined, agile, flexible: preparing for the next normal of work in banking

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PANEL DISCUSSION

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Streamlined, agile, flexible: preparing for the next normal of work in banking

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In this discussion, find out how our industry leaders are adapting to the new way of life whilst maintaining excellent customer service. 

The panel discusses:

• New ways of working: how has the workplace changed post-COVID, and what’s likely to be permanent?
• Re-imagining employee engagement: collaboration strategies and gaining insights from communications
• Enabling the workforce to deliver excellent services for customers: what additional tools, techniques and processes should be in place?
• To what extent do you expect a hybrid workforce to continue for the foreseeable future?
• Streamlining workplace operations further: how can automation be applied to drive efficiency internally?
• Exploring applications of cloud in an age of remote and flexible working: forecasting the opportunities
• A spotlight on security: what threats may arise in the new working environment, and how can they be identified?

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Hear from our expert panel:

Nick Bennett, Chief Operating Officer, Tandem Bank

Laura Joseph, Senior Director, Digital Products & Propositions, Barclays

Peter Sjöberg, Chief Operating Officer – Nordic, Santander

Simon Masterman, Worldwide Financial Services Lead – Presales, OpenText

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Produced in partnership with:

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This broadcast is sponsored by OpenText.

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While you’re here…

Check out our upcoming event!

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MoneyLIVE Autumn Festival 

Virtual Episodes across October & November

Broadcasting throughout October and November, our 5 virtual episodes see leading experts take to the screen and dive into the hottest topics in banking and payments, including agility and resilience, digital identities, purpose-led banking, social platforms and the future of FinTech.

Speakers include:

• Matt Hammerstein, Chief Executive Officer, Barclays UK
• Chris Pitt, Chief Executive Officer, First Direct
• Tracey Davidson, Deputy Chief Executive Officer, Handelsbanken UK
• Tom Wolfenden, Head of Retail Banking, HSBC

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