MoneyLIVE Report 2020
The Future of Retail Banking
2020’s survey-based report on the future of the retail banking market has arrived. Over the past 10 years, we’ve seen the industry take banking into the digital landscape, develop use cases for an explosion of new data, ensure compliance with PSD2 and GDPR, innovate payments and take on technological forces such as AI.
This year’s report highlights an array of hot topics, from convenience-driven banking and future engagement channels, to winning over the millennial generation and defining the next phase of open banking innovation – 2020’s edition has it all covered. The retail banking landscape is evolving rapidly and banks must act quickly to make the most of the arising opportunities.
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The Chartered Banker Institute is the largest professional body for bankers in the UK, with more than 30,000 members. Our impact and influence continues to grow, with members and students in over 100 countries worldwide.
We are proud to be oldest banking institute in the world, and proud to be the only organisation in the world able to award the “Chartered Banker” designation to our qualified members. Founded in 1875, to serve the public interest by enhancing and sustaining the highest standards of customer-focused, responsible banking, our work today is as important as it was 140 years ago.
Mastercard is a technology company in the global payments industry. Our global payments processing network connects consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone.
Cloud Lending, a Q2 Company, is the technology of choice for financial institutions leading the next wave of lending and leasing. Through our integrated front-to-end lending platform, financial institutions can simplify the borrower experience, accelerate loan processing, increase application volumes, and reduce operational inefficiencies through automation and configuration. We provide solutions for Commercial, Small Business, Construction, Consumer Loans, and Equipment Leasing. To learn more, visit Cloud Lending at www.cloudlendinginc.com.