WEBINAR

Banking in the generative AI era: taking concept to reality

From chatbots and CX to RPA and employee empowerment: building the blueprint for generative AI readiness

From prewriting customer inquiry responses, to distilling longer documents: where will generative AI have the biggest impact?
Intelligent CX: how can generative AI help deliver more personalised experiences at speed?
From hallucinations to transparency: anticipating potential pitfalls of generative AI?
Readying your systems and processes: what technological capabilities must banks have in place before integrating generative AI?
Enhancing automation: how can banks leverage generative AI alongside RPA to increase efficiency?
Generative AI and RPA for workforce empowerment: how do the key considerations differ between business functions and departments?
Championing fairness and avoiding bias: what are the risks of a generative AI-enabled workforce and how can they be overcome?
From data privacy to the EU Artificial Intelligence Act: how can banks ensure AI governance and compliance?
KYC, customer outcomes, Due Diligence: how can generative AI help banks adhere to various regulatory compliance demands?
Pitching predictions: In ten years’ time, what does the balance between human and digital look like in banking for both teams and customers?

Watch to gain insight on:

Identifying the most fruitful applications of generative AI in banking.
Laying the foundations: from systems to employee skillsets, what must banks prepare?
Navigating bias, governance and risk: understanding the limitations of generative AI in regulated industries.

Hear from our expert panel:

Luke Vilain, Generative AI Risk Assessment Lead, UBS

Tolani Jaiye-Tikolo, RPA Technical Lead, AIB

Mohamed Shawky, IT Director – Digital Workplace, Emirates NBD

Dr. Edward Challis, Head of AI Strategy, UiPath

Produced in partnership with: