MoneyLIVE Summit 2024

On-demand portal


Catch up on everything you missed at MoneyLIVE Summit 2022.

Hear from our incredible line-up of speakers from across the finance industry, including board-level executives from Revolut, HSBC, Handelsbanken UK, TSB, ING Mode and Nationwide Building Society.

Browse the full range of content on-demand below, or visit the MoneyLIVE Summit website for information on our on our next event happening 8-9 March 2023 in London.

Register online today for 2023 and lock in this year’s prices! 

Session one: Banking in motion


Super apps: re-writing the future of banking


  • Mikko Salovaara, Group Chief Financial Officer, Revolut

Keynote address

A business built on trust


  • Mikael Sørensen, Chief Executive Officer, Handelsbanken UK
Presentation and interview

Great expectations: why your CX should stand out, not fit in 


  • Simon James, Head of Data Science and AI, EMEA and APAC, Publicis Sapient  
  • Magnus Fitchett, CX & Innovation Consulting Lead, EMEA and APAC, Publicis Sapient  
  • Tanya Retter, Director, Head of Customer Journey Framework, NatWest Group 
Panel discussion

Customer-centric, purpose-driven, sustainable: the future of retail banking 


  • Mikael Sørensen, Chief Executive Officer, Handelsbanken UK 
  • Gerald Gruber, Chief Commercial Officer, Bunq  
  • Gonzalo Rodríguez, Head of Customer Solutions, BBVA
  • Keith Pearson, AVP, Financial Services Industry Go-To-Market, ServiceNow 

Session two: The future is open

Fireside chat

From open finance to sustainable finance: what’s next for cross-sector collaboration? 


  • Paul Stanley, Chief Executive – UKI Financial Services, Accenture  
  • Tom Graham, Managing Director, Banking, Accenture  
Fireside chat 

Exploring the potential of open payments


  • Jessica Richards, Head of Market Development, Payments, NatWest 
  • Sarah Lauridsen, Head of Products and Solutions, Banking Circle 
Panel discussion

Designing, developing, differentiating: the next phase of banking propositions 


  • Joris Hensen, Founder & Co-Lead API Programme, Deutsche Bank
  • Charlotte Kanagasabapathy, Director- Innovation, Barclays 
  • Daniel Brousseau, Vice President, Financial Services Strategy and Experience, Medallia 

Session three: New business models

Case study | Cardlytics & TrueLayer

Open banking: proving customers will engage if they understand ‘what’s in it for me?’ 


  • Duncan Smith, Managing Director UK, Cardlytics 
  • Roger De’Ath, UK Country Manager, TrueLayer 

Next-gen BaaS: unlocking the full revenue potential of core banking systems  


  • Sam Everington, Director of Products, Starling Bank
Interview | Chetwood Financial

Banking as a service and as a solution  


  • Andy Mielczarek, Founder & Chief Executive Officer, Chetwood Financial  
Panel discussion

Banking in the age of platforms, ecosystems and marketplaces  


  • Dr Verena Thaler, Vice President, Strategy & Business Development, Raisin 
  • Petter Lee-Johannessen, Senior Vice President, Head of Strategic Partnerships, DNB 
  • Bart Bloothoofd, Global Lead Innovation Strategy & Exploration, ING 
  • Monica Hovsepian, Head of Global Financial Services, OpenText 

Session four: The future of banking operations

Fireside chat

Achieving true agility and resilience: playing the long game 


  • Anthony Wearden, Head of Retail Customer Services, Virgin Money  
  • Sanjay Gupta, VP, Global Head of Products and Corporate Development, Mitek 
Case study | Thought Machine 

The future of finance: hyper-personalised, digital-only services delivered with a modern core    


  • Liam Leahy, Managing Director, EMEA, Thought Machine
Panel discussion

Supporting the banking workforce of tomorrow 


  • Gemma Willman, Head of Workforce Enablement, NatWest Group  
  • Chris Hunter, Global Head of Executive & Business Recruitment, N26  
  • Keelan Singh, Banking Industry Director, UiPath 

Session five: The changing face of banking

Keynote address | Global Association of Women in Payments

Championing diversity in banking and payments: where to next?  


  • Kristy Duncan, Founder and Chief Executive Officer, Women in Payments 
Leaders of tomorrow panel discussion

Envisioning the bank of the future     


  • James Houston, Intermediaries Distribution Development, Lloyds Banking Group 
  • Matthew Huxtable, Chief Technology Officer, Ziglu 
  • Nikki Bunn, Head of Marketing, Pay.UK 
  • Gerard Lavin, Field CTO, EMEA, Office of the CTO, Citrix Systems