Banking on resilience: optimising operations for today’s regulatory landscape

6 March |  14:00 GMT | QEII Centre

In the past few years, operational resilience has risen to the top of the financial services’ regulatory agenda, with 2025 marking the compliance deadline for important legislation across Europe, from the EU’s Digital Operational Resilience Act (DORA) to the UK FCA’s new Operational Resilience Framework (PS21/3).

This roundtable will bring together experts in operations, technology, risk and regulation from across retail banking to explore the evolving risk landscape, and how escalating operational risks can most effectively be controlled.

What we will explore

  • Today’s risk landscape: what are the most significant threats resilience strategies must address?

  • DORA and the operational resilience framework: how can banks stay compliant with new regulation?

  • Building the optimal resilience strategy: what are the practical steps towards fortifying your operations?

In person Roundtable event MoneyLIVE Summit


Giles Taylor

Giles Taylor

Head of Resilience & Cyber Risk, Lloyds Banking Group

Dr. Richard L. Harmon VP, Global Head of Financial Services London, UK Red Hat

Dr. Richard L. Harmon

VP, Global Head of Financial Services London, UK, Red Hat

Monica Sasso

Financial Services (FSI) EMEA Chief Technologist, Red Hat


6 March | 14:00 GMT
60 minutes

Welcome and participant introductions


  • Current state of affairs: what are the most pressing operational risks, from cyber-attacks to outages?

  • Understanding DORA’s five pillars: what is expected of FS institutions from incident reporting to testing?

  • PS21/3 disaster recovery planning: how can banks ensure outages are within a 24-hour recovery window?

  • The automation imperative: what are the operational risks of manual processes and how can AI help?

  • The resilience business case: from attracting next-gen technologists to improving organisational agility

  • Articulating resiliency: how can banks best communicate with regulators, shareholders and customers?

  • The boardroom perspective: to what extent is operational resiliency an issue for banking leadership?

  • How are risk and resilience regulation set to evolve long term and how can banks prepare?

Closing remarks

Request an invitation

This roundtable is designed for senior figures working across banking and financial services.

Fill in this short form if you meet the above criteria and would like to participate in the discussion on 6 March. All invitation requests will be vetted and approved (or declined) by the organiser.

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About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers develop cloud-native applications, integrate existing and new IT applications, and automate and manage complex environments. A trusted adviser to the Fortune 500, Red Hat provides award-winning support, training, and consulting services that bring the benefits of open innovation to any industry. Red Hat is a connective hub in a global network of enterprises, partners, and communities, helping organizations grow, transform, and prepare for the digital future.

For more information please visit https://www.redhat.com/